Basic troubleshooting and Setup information for VOM

[해리]

https://www.veritas.com/support/en_US/article.000013610

Problem

This document is for basic troubleshooting and setup information for VOM

Solution

Central Management Server (CMS)

URLs

• Configuration/Setup URL: https://<cms hostname>:5634/
• Web Console URL: https://<cms hostname>:14161/

TCP Ports:

• TCP 5634
• TCP 14161

VOM Processes running on CMS for Unix/Linux:

• /opt/VRTSsfmcs/asa11/bin64s/../bin64/dbsrv11
• /opt/VRTSsfmh/bin/xprtld
• /opt/VRTSsfmcs/esmweb/jre/bin/java
• /opt/VRTSsfmcs/sec/bin/sfmsecd

Commands to start or stop the VOM processes on a Unix / Linux CMS:

• xprtld: /opt/VRTSsfmh/adm/xprtldctrl <start | stop>
• Web console: /opt/VRTSsfmcs/cweb/sfmw <start | stop | restart >
• Authentication: /opt/VRTSsfmcs/sec/bin/sfmsecdctrl <start | stop>
• Database: /opt/VRTSsfmcs/config/adm/vxsfmcsdb <start | stop | stop_force>

Services to start or stop VOM running on a Microsoft Windows CMS:

• xprtld: Veritas Storage Foundation Messaging Service [xprtld]
• Web Console: Veritas Operations Manager Service [sfmgui]
• Authentication: Veritas Operations Manager Authentication Service [sfmsecd]
• Database: SQL Anywhere - SFM3_<hostname>

CMS Log File Locations:

Unix/Linux:

• General: /var/opt/VRTSsfmcs/logs
• CMS database installation/upgrade script: /var/VRTSsfmcs/config_db
• CMS/HA installation script: /var/VRTSsfmcs/SFMha_dir
• Unix/Linux installer log file: /tmp
• DB engine: /var/VRTSsfmcs/SFMdb3.dblog
• Configuration log: /var/opt/VRTSsfmh/logs/cs_config.log
• Hotfix log: /var/opt/VRTSsfmh/logs/vxdelpoy.log

Windows:

• General: %AllUsersProfile%\Symantec\VRTSsfmcs\logs
• CMS database installation/upgrade script: %AllUsersProfile%\Symantec\VRTSsfmcs\config_db
• Configuration log: %AllUsersProfile%\symantec\VRTSsfmh\logs\cs_config.log

Managed Host (MH)
 

TCP Ports

• TCP 5634

VOM processes running on a Unix / Linux MH:

• /opt/VRTSsfmh/bin/xprtld
• /opt/VRTSsfmh/bin/sfmh-discovery.pl
• /opt/VRTSsfmh/bin/vxdclid

Commands to start / stop VOM processes on Unix/Linux MH:

• xprtld: /opt/VRTSsfmh/adm/xprtldctrl <start | stop>
• sfmh-discovery: /opt/VRTSsfmh/adm/vxvmdiscovery-ctrl.sh <start | stop>
• vxdclid: /opt/VRTSsfmh/etc/vxdcli.sh <start | stop | restart>
   

VOM services running on windows MH:

• xprtld: Veritas Storage Foundation Messaging Service [xprtld]

MH Log Files:

Unix/Linux:

• /var/opt/VRTSsfmh/logs

Windows:

• %AllUsersProfile%\Symantec\VRTSsfmh\logs

Miscellaneous:

Important log files for the VOM web console:

• WebDebugLog.txt - Review for failed login and authentication attempts.
• webserver.log
• WebSupportLog.txt
• dbisql.log
• dbsync.log