Procter & Gamble lifer (and current CEO) A.G. Lafley tells the story of how in the 1980s, his company tried to introduce a new, color-safe, low-temperature bleach to the test market of Portland, Maine.
Unfortunately, the rollout was thwarted by Clorox, which delivered a free gallon of Clorox bleach to every household in the city. P&G was forced to ax the product.
Later on, Lafley says in a 2011 Harvard Business Review interview, Procter & Gamble would stymie Clorox's efforts in a similar fashion when Clorox tried to enter the laundry detergent business.
As a bonus, the chemical advances used in the bleach wound up being integrated into a new product for Procter & Gamble: Tide with Bleach.
"I learned what worked and was salvageable from that bleach failure: P&G’s low-temperature, color-safe technology," Lafley says. "We modified the technology and put it into a laundry detergent, which we introduced as Tide with Bleach. At its peak, Tide with Bleach was a more than half-billion-dollar business."