Job Position: Operations Specialist
Company Overview:
We are an Asian beauty expert group who are expertized in digital marketing, eCommerce and B2B distribution in North America.
Be part of our team for big Korean and Japanese Beauty brands, one of the fastest growing in beauty industry.
Job Overview:
The ideal candidate for this position has experience in developing and executing marketing campaigns while managing and inspiring a team.
The manager should be equally proficient with day-to-day marketing activities and long-term strategizing, and strive under tight deadlines to meet the company's changing needs.
Commitment: Full-time
Schedule: Monday to Friday, 9:00 AM – 6:00 PM
Location: On-site role based in Burnaby, BC
*Applicants must be able to reliably commute to or plan to relocate to Vancouver before starting the role.
How to Apply:
Please send your resume and cover letter to juliakim@finsightus.com
The position will remain open until filled, and only shortlisted candidates will be contacted.
Responsibilities:
- Order Management: Handle B2B order processing, including entry, invoicing, shipping, and tracking.
- Customer Interaction: Address customer inquiries, provide product information, and resolve issues.
- Coordinate with 3PL partners for inbound and outbound shipments.
- Support purchasing and import processes.
- Sales Reporting: Generate and analyze sales reports to track performance.
- Team Collaboration: Coordinate with internal teams for seamless operations.
Qualifications:
- Bachelor Degree preferred
- Strong logistics experience in order management, import, logistics and inventory management (min. 2 years)
- Proficiency in Microsoft Excel
- A passion for training and communicaton
- Proactive, self-motivated and eager to work in a fast-growing corporate environment
- Must be bilingual in Korean and English
