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Lee - Shin(2020).pdfA Study on the Online Assessment using Artificial Intelligence for Distance Education
Lee, Yongsang(Yeungnam University)
Shin, Dongkwang(Gwangju National University of Education)
In the present study, we proposed an online writing assessment model using an artificial intelligence chatbot in the distance education environment and explored its feasibility in English education. To this end, Mitsuku, one of the most advanced chatbots was adopted. The participants obtained cultural information through some chitchat with Mitsuku and referred to the information for writing their essay. In order to investigate the possibility of the chatbot-based online assessment for distance education, we compared the results of the traditional paper and pencil writing test and the chatbot-based online writing test. In addition, we also surveyed the students on the usefulness and improvement of the chatbot-based online test. The results show that the students gained significantly higher scores in the online test compared to those of the offline test. This is a critical finding, which means that the students could have a chance to improve their writing by chatting with Mitsuku. The survey results also show that the students believe chatting with Mitsuku would contribute to improving their English competence and increasing their interest and participation in distance education. In the current infodemic society, the competence of writing in English includes the information processing ability, and thus the English writing assessment using an AI chatbot proposed in this study would be a more appropriate way for assessing this kind of English competence. In conclusion, it was also suggested that the online assessment using AI could be applied to other subjects as well.
* Key words: distance education, information-processing ability, infodemic society, online writing assessment, chatbot